Be unstoppable with us!T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!Job OverviewThe Sales Client Services team is responsible for delivering informational and analytical decision support tools to T-Mobile Leadership and the sales field. The Senior Business Analyst is responsible for gathering, validating, and documenting reporting requirements, and performing ad-hoc analysis and reporting. The Senior Business Analyst also participates in larger T-Mobile projects and initiatives and provides requirements and suggestions based on Sales Channel data needs. This position works closely with the Sales Leadership and various other departments within T-Mobile.Job Responsibilities:

• Ownership of decision support tools including the design, implementation, and end-user training
• Discovery and design of new reports; ad-hoc reporting as needed
• Work closely with Senior management to define new analysis/reporting initiatives
• Cross-training as backup to other members on the team
• Train and assist in the junior analyst roles, as well as, partners in the sales force

Education:

• Bachelor's Degree Additional relevant work experience may be accepted in lieu of degree (Preferred)
• High School Diploma/GED (Required)

Work Experience:

• 2 years’ experience in a Business Analysis and/or Reporting Analysis role

Knowledge, Skills and Abilities:

• MS Office Suite Intermediate computer skills with the following programs: Excel, Word, PowerPoint, Project, Outlook, Visio, MS Access and SQL
• Business Sales Familiar with Sales business processes
• Data Analysis Aggressive approach to data analysis, and reporting
• Customer Satisfaction Committed to providing, world-class service to our partners and customers
• Task Management Proven ability to prioritize competing needs of multiple, rapidly evolving initiatives
• Collaboration Ability to work in a highly collaborative team environment
• Leadership Demonstrated leadership ability
• Communication Excellent verbal and written communication skills
• Agile Able to work independently with limited supervision
• Reporting Systems Ability to design new technical solutions to enhance existing reports and tools
• Process Improvement Ability to draw conclusions, escalate issues and formulate recommendations
• Data Analysis Ability to analyze data and present findings and recommendations to Senior Management
• Strategy Implementation Ability to apply data analysis to real-world business situations
• Executive Support Proven ability to work effectively with Senior and Executive level management
• Relational Databases Knowledge of relational database, data modeling, systems design and integration
• Wireless Wireless industry experience
• Financial Reporting Financial reporting experience
• Project Management Project Management experience
• Software Development Software development experience
• Enterprise Software Experience with enterprise software applications (POS, CRM, SAP, Content Management & Publishing, Billing Systems
• At least 18 years of age
• Legally authorized to work in the United States
• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Travel:Travel Required (Yes/No):YesDOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):NoT-Mobile's CommitmentNever stop growing!T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.