Data Scientist II, Product Analytics

at Expedia Group
Published November 18, 2022
Location London, United Kingdom
Category Data Science  
Job Type Full-time  


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Data Scientist II, Product Analytics

Are you excited by the opportunity to pioneer the future of travel? Do you want to redefine the way people plan, search for, and book their travel?

At Expedia Group, we believe that travel brings the world together, and we are passionate about the endless possibilities. This role is a great opportunity to join our global Product Analytics and Experimentation team where we are user experience optimization obsessed!

The Performance Insights and Measurement Strategy team leads product performance related strategic analytics and customer experience advanced insight, ensuring that top level understanding of performance and the resulting decisions are being made are off the back of sound data and analytics principles. This results in simplification, efficiency improvement, consistency and clear accountability on product performance measurement.

As a data scientist II in the team, you will work closely with the embedded product analytics teams and the customer advocacy team in leading our efforts to get advanced insights on customer experience and our core metrics. Examples include working on anomaly detection, creating methods to identify the key drivers of negative customer sentiment and understanding the link between our key metrics and gross profit.

What you'll do

Key Responsibilities Include

  • Identifying opportunities to leverage advanced analytics methods to develop a deeper understanding of performance such as through forecasting and anomaly detection
  • Understanding the interaction of key metrics and their relationship with strategic and performance goals
  • Supporting product and analytics teams identify the most suitable key metrics for them to track and helping to enable them to do this
  • Exploratory analysis to identify friction across the customer journey, and quantify the business impact of this
  • Collaborating across the Centre of Excellence team to define how we embed new metrics into our experimentation culture
  • Defining a strategy for anomaly detection alongside the data visualisation and engineering teams
  • Working with the wider product analytics team at Expedia Group to share sophisticated analytics techniques

Who You Are

General Skills:

  • 2+ years’ analytics experience in a business context to drive insights
  • Passionate for logical problem solving and intellectual challenges
  • Curious by nature with an enthusiasm for making an impact
  • Able to work across team and communicate the results of sophisticated analyses in a clear and effective manner company-wide
  • Background in a quantitative field such as mathematics, physics, engineering, operations research, data science or similar, and a scientific approach to problem-solving (i.e. ability to ask the right questions and craft appropriate analyses to answer them)
  • Able to perform in a fast-paced environment and be comfortable with ambiguity. A sharp focus on results and strong attention to detail

Technical Skills

  • Expert with large data sets and proficient in SQL
  • Understanding of statistics and hypothesis testing (ex. Confidence Interval, Regressions, Time Series, Clustering, Factor Analysis)
  • Experience with R or python
  • A/B testing design and analysis a bonus
  • Experience with web analytics tools such as Adobe Analytics or Google Analytics a plus

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

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