AI Engineer

at Dice
Published November 29, 2022
Location United States (Remote), United States of America
Category Machine Learning  
Job Type Full-time  


Job Description

Role: Conversation AI Engineer

Location:  Remote (EST or CST time zones only)

Duration: 12 Months + C2H

Required Qualifications:

  • Proficient understanding of AI design & Natural Language Processing.
  • Effective time-management and cross-collaboration skills
  • Experience using conversation design tools like BotMock, BotSociety, or Voiceflow, or experience using virtual assistant platforms like Kore.AI, or DialogFlow
  • Minimum 5 year's of experience in Java Script.
  • Experience with User Experience Design, or Content Strategy

Job Responsibilities:

  • Design high impact conversational experiences for Service Desk customers that span devices, channels, and modalities
  • Create design deliverables, including bot personas, sample dialogs, and conversation flow diagrams
  • Identify new conversational patterns and maintain documentation for future application
  • Draft content for conversational experiences and collaborate closely with content strategists to match brand and product standards
  • Understand and be able to design in tandem with the capabilities of Natural Language Understanding and AI for optimal recognition
  • Coordinate with user experience researchers to perform impactful research efforts across design phases, and translate insights into actionable recommendations and designs
  • Collaborate with developers and tech partners to ensure designs are correctly translated into build