AI Engineer
Published | November 29, 2022 |
Location | United States (Remote), United States of America |
Category | Machine Learning |
Job Type | Full-time |
Description

Job Description
Role: Conversation AI Engineer
Location: Remote (EST or CST time zones only)
Duration: 12 Months + C2H
Required Qualifications:
- Proficient understanding of AI design & Natural Language Processing.
- Effective time-management and cross-collaboration skills
- Experience using conversation design tools like BotMock, BotSociety, or Voiceflow, or experience using virtual assistant platforms like Kore.AI, or DialogFlow
- Minimum 5 year's of experience in Java Script.
- Experience with User Experience Design, or Content Strategy
Job Responsibilities:
- Design high impact conversational experiences for Service Desk customers that span devices, channels, and modalities
- Create design deliverables, including bot personas, sample dialogs, and conversation flow diagrams
- Identify new conversational patterns and maintain documentation for future application
- Draft content for conversational experiences and collaborate closely with content strategists to match brand and product standards
- Understand and be able to design in tandem with the capabilities of Natural Language Understanding and AI for optimal recognition
- Coordinate with user experience researchers to perform impactful research efforts across design phases, and translate insights into actionable recommendations and designs
- Collaborate with developers and tech partners to ensure designs are correctly translated into build